Frequently Asked Questions
Does ROBObak perform incremental backups?
Yes, after the first complete backup, ROBObak will only backup the changed delta
blocks of a changed file instead of re-backing up the entire file. This tremendously
speeds up the backup process, reduces storage, and reduces bandwidth.
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Does ROBObak offer encryption and compression?
Yes, all data is encrypted and compressed before it leaves a
computer. A built
in advanced compression option, block level de-duplication, is also included in
the ROBObak client.
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What is de-duplication?
De-duplication, also known as common file elimination, is the process of comparing
blocks of one file to the other blocks on the ROBObak server and only re-backing
up blocks that aren’t already on the server. So, for example if you have 100 machines
that are backing up calculator.exe (which has lets say 2 blocks), only the first
machine will backup that file with the 99 others simply skipping the 2 blocks due
to them already residing on the ROBObak server.
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What happens if I have a large sum of initial data to
move offsite?
This is not a problem. ROBObak allows the ROBObak client to make an initial backup
to local disk for later physical transportation to the offsite ROBObak server.
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Are my backups going to be fast?
Yes! Backups are multi threaded, use de-duplication, and compression to make your
backups as quick as possible. In the case of extremely large backups, your backup
can be spanned over several days only running for any amount of hours per day.
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Are my
restores going to be fast?
Yes! Restores are handled very efficiently as the system is database driven. Select
only certain data to restore, or all data across your network in a single restore
operation.
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Does ROBObak work with a dial up connection?
Even though it is not recommended, ROBObak does work with a dial up connection.
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Does ROBObak support Windows Vista?
Yes, ROBObak supports Win 2000 +, including Vista
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How does the ROBObak client update process work?
When there is an update, the ROBObak server administrator applies the hot fix
to the ROBObak server which will then auto update all its associated clients. There is no need to issue updates to clients that connect to the ROBObak server manually.
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What if my Internet connection goes out during
a backup?
Not a problem. The ROBObak client will automatically try to reconnect until the
Internet connection is restored or as specified by the client.
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Can ROBObak backup MAC, Linux and Unix?
Yes, ROBObak can backup MAC, Linux and Unix if the ROBObak client is installed on a Windows O/S. This is accomplished through FTP, FTPS, SFTP, or Samba.
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Does ROBObak support N+1 configurations for larger setups?
Yes, ROBObak offers a distribution server which will automatically pick the least busy backup server.
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Does ROBObak backup MSSQL?
Yes, ROBObak has the ability to backup hot MSSQL databases.
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Does ROBObak backup MS Exchange?
Yes, ROBObak supports both full and mailbox hot backups.
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Does ROBObak support backing up open files such as in-use
PST files (Outlook)?
Yes, ROBObak’s ROBOfm supports the backup open, locked and in-use files.
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Does ROBObak have the ability to manage multiple
machines through one screen?
Yes, the ROBObak client supports the ability to manage multiple machines on the
same network through an advanced file tree that spans your entire network.
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Does ROBObak require that you install a separate agent
on each networked machine?
No. ROBObak was built as no-agent based system where all backups for a network can
be performed from one screen.
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Does ROBObak support backing up remote office/branch
offices?
Yes, the ROBObak name stands for Remote Office, Branch Office Backup.
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Is the ROBObak software built for corporate users or managed
service providers?
Both! The ROBObak software was built from the ground up to include both a corporate
and managed service provider management utility, which makes operating the system
a breeze.
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Does the ROBObak software including billing abilities for the use of managed
service providers?
Yes, ROBObak has full billing support available for managed service providers.
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What kind of hardware does the ROBObak system require?
This really depends on how many users that you want the system to support. For more
details, you can contact sales@robobak.com.
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